Shipping FAQ

For Group Buys, refer shipping date on product page.

 

Shipping within Malaysia / Thailand [Domestic]

When will my order be delivered?

For in-stock products, orders will be processed within 3 days (excluding weekends & public holidays). You will be notified once your order has been shipped. To avoid disappointment, please expect slight delays if there are too many orders to process.

Which courier will you ship your products with? How much will it cost?

COUNTRY COURIER PRICE
Malaysia DHL / Flash / Pgeon

Flat Rate

(Shown during checkout)

Thailand Flash / J&T / Kerry

Flat Rate

(Shown during checkout)

 

 When will I receive my order?

1-5 business days after order has been shipped out.

International Shipping

When will my order be delivered?

For in-stock products, orders will be processed within 3 days (excluding weekends & public holidays). You will be notified once your order has been shipped. To avoid disappointment, please expect slight delays if there are too many orders to process.

Which courier will you ship your products with? How much will it cost?

We will use the best and cheapest courier available. Charges will be calculated and displayed at checkout.

 When will I receive my order?

5-21 business days (depending on which country) after order has been shipped out.

Will there be additional duties / taxes when the order arrives at my country?

Yes, there may be additional duties imposed. The rate will depend on the country you reside in.

 

Note : We do not charge extra or earn from shipping fees.